FAQ

FAQ

Frequently Asked Questions

  • $0. We believe in radical transparency so here's the skinny. The best way to think of this is that we receive a silent override directly from the carrier that has no impact on your pricing or future renewal rates. Depending on which option you go with, our commission is either built into the medical premium or we receive a reoccurring referral fee paid to us directly by the PEO you decide to go with. This is all without affecting your premium pricing or monthly fees you pay to the PEO.

    In short, our compensation is aligned in a way that allows us to be impartial with our advice and recommendations. There are hundreds of PEO’s (and more popping up every year) so it can be cumbersome to review options alone without expert support. We’re constantly keeping up to date with the marketplace and bringing only the best of the best to the table based on your needs. All of this is at no additional or hidden cost to you!

  • i. 360 comprehensive cost review of your existing benefits program (medical, workers comp, 401k, dental, vision, life insurance, STD, LTD FSA, HSA, etc)

    ii. Companies evaluating their benefits strategy on their own will have to setup numerous sales calls with each vendor before receiving a quote! Each PEO requires forms be completed in their specific formatting. By using our services, our clients bypass this process by completing a single RFP form. They’re jumping on PEO product demo’s only once we’ve narrowed down the field.

    iii. We act as the point of contact between the insured employee and the carrier. The CS/AM teams at PEO’s are great front line support reps to address payroll questions. Since they’re not licensed they’re unable to provide guidance beyond the most basic of general questions (e.g. here’s what an out of pocket max means). The PEO will then direct the employee to an 800 number of a 3rd party service. With Crosspoint Advisors you have direct access to us and we provide tailored consultations based on the specific needs of the employee.

    iv. We’ll hold initial and ongoing enrollment meetings to ensure employee feel supported and have a dedicated point of contact with anything insurance related (e.g. Cobra, how to file a QLE)

    v. If you’re interested in going the PEO route then we’re able to negotiate preferred pricing because of our long term standing relationships . This enables us to typically offer a free month of administrative fees to our clients which company’s typically wouldn’t be eligible for if you went direct to the PEO.

  • We’re unique in that we cut our teeth working at a top PEO and are a small business ourselves. We have the product knowledge from the inner workings of a PEO and insurance industry so we understand what’s important to a small business and their team.

    Most of our clients say they choose us for some combination of:

    i. Our ability to provide leading edge analysis to enhance the quality and reduce the cost of their existing health insurance program

    ii. Our ability to speak their language and break down complex concepts in a simplified manner

    iii. Our ability to answer their time sensitive questions with unparalleled accuracy

  • That’s great. Hopefully their services have exceeded expectations. If it hasn’t or you would like a different perspective on things, please reach out. There’s also an easy way for us to simply manage your existing medical plans without disrupting anything for anyone. It simply requires signing off on a form! Just ask

  • That’s the ultimate goal for a business and why we founded ours! There’s a few things we wanted to add:

    i. The makeup and demographics of your company’s employees shift over time. In our opinion routinely evaluating ensures your benefits package is commensurate with your growth goals and objectives

    i. The makeup and demographics of your company’s employees shift over time. In our opinion routinely evaluating ensures your benefits package is commensurate with your growth goals and objectives

  • Typically 30-60 days. We are project managers at heart and always provide a detailed go forward plan and timeline once we’re at that stage.

  • 4-7 business days once all of the quoting documents are in hand

  • A medical census for starters. If you’re currently offering medical then we’ll need a recent invoice from the carrier and plan details.

  • Yes! So these folks won’t be covered on health insurance plans. That said we recommend either a EOR or PEO option that bundles in international payroll as part of their service offering so you don’t have to use multiple systems. Reach out for more information!

  • At the end of the day that’s up to you! We will say Crosspoint Advisors is licensed in all 50 states with our clients dispersed throughout the country. An upside of a local benefits consultant is the geographic proximity to your office. With company’s hiring more remote employees it’s crucial to have your benefits consultant understand your specific business and the complexities of network coverage in various pockets of the country. This is an area that we specialize in. While we may not be physically local we’re available at any time of the day over text, e-mail, Zoom or a classic phone call.

  • At the end of the day that’s up to you! We will say Crosspoint Advisors is licensed in all 50 states with our clients dispersed throughout the country.
    An upside to a local benefits broker is the geographic proximity to your office. That said, with company’s hiring more remote employees it’s crucial to have your benefits advisor understand your specific business needs, what you're looking to accomplish, and the complexities of network coverage in various pockets of the country. This is an area of expertise that an advisor with a national reach, like ourselves, possesses.
    While we may not be physically local to yourself we're available at any time, and weekends, over text, e-mail, Zoom or a classic phone call.

  • Most definitely not! Reach out to setup a call so we can conduct a full audit of your existing benefits package. At the very least this will give you peace of mind that you’re on the right solution.

  • ~10 years in the space at a leading PEO. I got to understand the strengths and gaps of various PEO companies while there. This is helpful since I can more accurately pair up your business with a PEO based on what’s important to you and capabilities of the PEO. I also bring to the table knowledgeable on payroll taxes, reporting, multi-state compliance and HR – all of which are a unique skill set to better serve my clients.

  • There’s always strength in numbers, right? A Professional Employer Organization groups together their clients so instead of being a standalone small business you’re tapping into Fortune 500 Benefits normally reserved for the biggest of companies. While you focus on your mission a PEO takes over administrative tasks such as:

    i. Securing insurances like workers comp and EPLI

    ii. Providing access to ancillary benefits and perks – at discounted group rates

    iii. Onboarding and payroll

    iv. Withholding, reporting and remitting local, state and federal payroll taxes

    v. HR expertise - you’ll no longer need to lean on Reddit or Quora for answers

    Benefits of using a PEO:

    • Consolidate vendors — minimize administrative burdens

    • Streamline processes — create cost efficiencies

    • Integrate systems — lower risk and enhance employee experience

    • Mitigate risk — gain HR support without increasing headcount

    A PEO may indeed be a good fit for your business. We have extensive relationships with the largest and most reputable company’s so reach out and let’s chat

  • This is a form of self insurance with a backstop and potential for a refund at the end of the year. We hope this hasn’t confused you yet! The idea is that the employer funds and pays employee claims via a TPA. This is underwritten upfront and if the company is overall healthy and performs better than expected than the employer receives a partial refund at the end of the plan year. The stop loss insurance covers the employer in the event of a ”bad” plan year and they won’t be responsible. There’s also costs built into non self insured premiums such as overhead costs, reserves, and of course profit that are not paid on a level funding plan.

    A fully insured product (e.g. ACA plans) the premiums are spread across each company . This results in a slightly higher premium for everyone even if your employees are overall healthy with no major health concerns. So these plans don’t take into account your employees demographics and expected usage – whereas level funding does.

    While level funding is ideal in some cases it’s not perfect for everyone. This can often be a more cost effective alternative and we generally see 20-35% savings when it makes sense. The requirements vary by state but start with only 2 employees. Please reach out with feedback or follow up questions!

  • Our specialty is sub 100 employees. We know this space the best and can properly support them from a knowledge and bandwidth perspective. We recommend going to a brokerage house that specializes in larger groups.

  • This will vary based on factors such as where employees are located and your budget. We almost always recommend a national, open access network especially if the businesses has a dispersed workforce. We’ll be able to determine whether a PPO, POS, or EPO network is best for you.

  • Yes! We carefully screen PEO’s and educate our customers on the value of working with a CPEO. This is mainly because they’re bonded and insured, are routinely audited, and can credit companies back for payroll taxes that restart when switching payroll providers during the calendar year.

Get Started Today

Tell Us About Your Goals!

Interested in a health insurance quote? We're creative in our approach in finding the most cost effective and comprehensive solution for each client. Providing the highest quality benefits at the lowest possible price point ensures success for your team.

Evaluating insurance options can be confusing. That's why we're with you every step of the way. We provide tailored guidance, filling in knowledge gaps, translating jargon, and making sure that you feel empowered to make the best decision for your people.

Let's Start A Conversation